HPE Boosts Aruba Networking Central with GenAI for Advanced AIOps

Aruba NetworksAs part of its latest update, Hewlett Packard Enterprise (HPE) is enhancing its AIOps network management capabilities by incorporating advanced generative AI models into HPE Aruba Networking Central. This cloud-based network management solution is hosted on the HPE GreenLake Cloud Platform. Additionally, HPE has shared that Verizon Business will be enhancing its managed services offering by incorporating HPE Aruba Networking Central.

HPE Aruba Networking Central has developed a self-contained set of LLM models that go beyond just sending API calls to public LLMs. These models have been designed with innovative pre-processing and guardrails to enhance user experience and operational efficiency. The main focus is on improving search response times, accuracy, and data privacy.

HPE Aruba Networking Central’s machine learning (ML) models for predictive analytics and recommendations are powered by telemetry gathered from nearly four million network-managed devices and over one billion unique customer endpoints, making HPE Aruba Networking Central one of the industry’s largest data lakes. In order to give deeper insights, better analytics, and more proactive capabilities, the new GenAI LLM capability will be integrated into HPE Aruba Networking Central’s AI Search tool, enhancing the ML-based AI already present across HPE Networking Central.

David Hughes, Chief Product Officer (CPO) of HPE Aruba Networking, said, “We’re delivering security-first, AI-powered insights into their critical infrastructure, which is what modern networking customers demand. With this daring move and HPE Aruba Networking Central’s new approach of deploying multiple LLM models to embrace the capabilities of GenAI, HPE continues its strong history of AI innovation.”

HPE GreenLake Cloud Platform

Since the LLMs are ‘sandboxed’ inside HPE Aruba Networking Central, which is hosted on the HPE GreenLake Cloud Platform, HPE Aruba Networking is continuing its commitment to utilizing AI securely with a security-first approach to Personal & Customer Identifiable Information (PII/CII). Along with improving search accuracy and removing PII/CII data, HPE Aruba Networking Central’s patented, purpose-built LLMs also guarantee client data confidentiality while responding to network operations queries in less than a second.

As part of its enhanced capabilities, HPE Aruba Networking Central has training sets for the GenAI models that are up to ten times larger than those of other cloud-based platforms. These sets comprise over three million questions that have been collected from the customer base over many years of operation, as well as tens of thousands of documents sourced from HPE Aruba Networking that are in the public domain.

Since its launch in 2014, HPE Aruba Networking Central has integrated features throughout the network operations lifecycle and provided strong configuration, management, monitoring, and troubleshooting capabilities for wired and wireless LAN, WAN, and Internet of Things networks. The software as a service (SaaS) product, HPE Aruba Networking Central, is mostly offered as an annual subscription with a two-tier license model (Foundation and Advanced). The new GenAI LLM-based search engine is bundled with all license levels and will be made available in HPE’s FY24 Q2. HPE Aruba Networking Central is accessible via the HPE GreenLake Cloud platform and is offered as a stand-alone SaaS product as well as as part of an HPE GreenLake for Networking (NaaS) subscription.

“As of late, clients are looking for useful AI solutions that can significantly enhance their company,” said Will Townsend, Vice President and Principal Analyst at Moor Insights and Strategy. “Data and models are important when it comes to efficient network administration. While AI is not new to networking and security operations, its natural language interface is unique for generative AI. Achieving relevant and significant business consequences requires closely coordinating inquiries with AI algorithms, which presents a hurdle. The best of both privacy and performance are provided by a collection of specially designed LLMs that are provided in an independent sandbox. HPE is introducing interesting generative AI features with its HPE Aruba Networking Central announcement, which doesn’t compromise speed in favor of stronger security.”

Partners such as Verizon Business employ Verizon Managed SD Branch or HPE Aruba Networking Central to help businesses enhance the performance of their networks and applications, enabling more predictable and agile results without taxing internal IT resources.

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