Tech Mahindra, a global firm providing digital transformation services and technology consulting, has entered a multi-year Strategic Collaboration Agreement (SCA) with Amazon Web Services (AWS) to develop an advanced Autonomous Networks Operations Platform (ANOP). This partnership with AWS leverages AI and ML to empower telcos with network modernization, efficient operations, and new revenue streams.
Targeted at enterprise clients and Communication Service Providers (CSPs), this platform leverages cutting-edge technologies such as artificial intelligence (AI), machine learning (ML), and generative AI (GenAI), hosted on AWS’s hybrid cloud infrastructure.
The ANOP platform is designed to shift network operations from traditional on-premises setups to a proactive, real-time management model. This transformative approach enables CSPs to significantly enhance operational efficiencies, with Network Operations Center (NOC) productivity increasing by over 50%, Mean Time to Repair (MTTR) for network issues reduced by 30%, and field trips cut by 15%. Moreover, network deployment processes are accelerated, achieving speed and efficiency gains of more than 30%.
AI-Powered Collaboration
At the heart of the partnership is the integration of AWS’s advanced AI services, including Amazon SageMaker for machine learning model development and Amazon Bedrock for creating generative AI applications. SageMaker provides a fully managed infrastructure and toolset for building, refining, and deploying ML models, while Bedrock delivers access to top-performing foundation models (FMs) through a single API, ensuring security, privacy, and adherence to responsible AI principles.
Tech Mahindra’s expertise in telecom networks, combined with AWS’s AI capabilities, supports CSPs in modernizing their infrastructure. The platform introduces intelligent workflows and real-time analytics, while facilitating Open RAN (O-RAN) adoption for streamlined and predictive network management.
Industry Applications
Manish Mangal, Chief Technology Officer and Global Business Head for Network Services at Tech Mahindra, emphasized the transformative potential of the collaboration: “Our partnership with AWS leverages AI and ML to empower telcos with efficient operations, network modernization, and new revenue streams. By integrating GenAI, ANOP provides advanced analytics, proactive management, and support for O-RAN implementation.”
To further enhance the capabilities of the telecom sector, Tech Mahindra is also testing and validating O-RAN features on AWS’s EKS Anywhere (EKS-A) platform. This initiative aims to accelerate the cloudification of RAN (Radio Access Network) services, benefiting the broader industry with scalable and agile network solutions.
Real-World Implementation
Robin Harwani, Head of Telco Industry Solutions at AWS, underscored the importance of this partnership: “Integrating AWS’s AI and GenAI with Tech Mahindra’s ANOP is a pivotal step toward transforming telco operations. Operators gain actionable insights for NOC efficiency, field dispatch optimization, and self-healing capabilities, enabling cost savings and improved network performance.”
Tech Mahindra is already deploying the ANOP platform for a leading European communications provider, demonstrating its commitment to enhancing network operations through automation and optimization.
The collaboration marks a significant leap for the telecom industry, paving the way for smarter, more efficient networks. By combining Tech Mahindra’s telecom expertise with AWS’s AI advancements, the partnership offers a robust framework for modernizing global network infrastructures.
